Make work flow.
I simplify processes and help you choose useful technology and AI, so you can deliver more with less wasted effort.
Business consulting
I’m Jonathan Boyd. I help you make technology work better for your business, build stronger teams and turn product ideas into growth.
Contact usA few lines about your goals. No commitment.
I simplify processes and help you choose useful technology and AI, so you can deliver more with less wasted effort.
I align skills, responsibilities and development, so your people can work better together and support your growth.
I shape products, services and commercial plans around what customers value, so your investment has a clearer route to sales.
Experience you can put to work
Recognise something you want to change? Here’s how my experience can help.
Product businesses
I’ve built a product function that connects customer needs, commercial priorities and delivery. I bring that experience to help you move from a queue of requests to clear product decisions, with your people working towards the same goal.
The benefit for you
A clearer focus for your investment and a team equipped to turn it into customer value.
Infrastructure & modernisation
I’ve helped infrastructure organisations improve their services and technology, including leading cloud modernisation. I help you decide what to keep, improve or replace, and plan application changes around the people and customers who depend on them.
The benefit for you
A practical route to better services and technology that supports your next stage of growth.
Retail IT services
I’ve helped retail organisations improve IT services and ticket management. I look at how issues are reported, prioritised and handed over, so your team can focus on the problems that affect trading and tackle the causes behind repeat tickets.
The benefit for you
Clearer ownership, better priorities and a path to fewer recurring interruptions.
SaaS products
I’ve worked on adding observability to SaaS products: making it easier to see what a service is doing and where it is struggling. I connect technical signals with the customer experience, so your team has better evidence when something goes wrong.
The benefit for you
Less guesswork when investigating problems and a clearer view of where reliability needs attention.
Teams across technology
I work with teams to understand where time goes, which skills they have and what gets in the way. Together, we uncover repeated work, awkward handovers and gaps in responsibility, then choose improvements that help your people do their best work.
The benefit for you
A clearer picture of capacity, focused development and more time for work that moves your business forward.
AI in product & development
I help you adopt AI across product management and the development lifecycle, from exploring customer needs to building, testing and supporting software. We choose useful tasks, protect sensitive information and put human review and security checks around the work.
The benefit for you
A controlled way to test where AI saves effort and improves quality before you expand its use.
Experience includes employed leadership and consulting roles. The focus of each engagement is agreed with you.
Why work with me?
I bring 20+ years in business, product and technology leadership. I’ve built teams, brought software to market and led cloud modernisation.
You work directly with me. We start with an outcome that matters to your business, then improve it together.
My background on LinkedInExperience includes employed leadership roles.
Your questions, answered
Short answers about the work, the benefits and how we get started.
Explore all questions & answersI help you connect customer needs, commercial value and delivery effort, so you can choose what to build and what can wait. Your team gets a clear direction for the work.
I help uncover interruptions, competing priorities and awkward handovers, then agree a realistic plan with your team. You get a clearer view of capacity and commitments you can stand behind.
I help you connect spending to customer demand and service performance, then prioritise changes by value, effort and risk. You get a cost plan that accounts for keeping the business running.
Contact us
Tell me a little about your business and what you want to achieve. I’ll follow up with you personally.
No commitment. We agree scope and fees before any work starts.
Your message has been submitted. I’ll follow up using the email address you provided.
Jonathan Boyd
You can also email me directly.